Shipping policy

Shipping Policy

We currently ship exclusively within the United States. Here's everything you need to know:

Shipping Coverage

• Domestic Only: We do not offer international shipping at this time.

• Orders placed from outside the U.S. will not be processed.

Processing Time

• Orders are typically processed within 1–3 business days.

• Custom or made-to-order items will require additional time; estimated timelines will be provided when discussing customizations.

Shipping Methods & Rates

• We offer standard and expedited shipping options via trusted carriers.

• Shipping rates are calculated at checkout based on your location and selected delivery speed.

Delivery Time

• Standard shipping: 3–7 business days

• Expedited shipping: 1–3 business days

Tracking & Support

• Once your order ships, you’ll receive a tracking number via email.

• If you have any issues with delivery, please contact us at mossy.duck.gems@gmail.com.